PRODUCT ORDER GUIDELINES:

Galway Trading cannot dispatch goods until it has received all neccessary information and the required payment.

To order you have the following options:

1. Order on -line through this website using either Visa or MasterCard; or

2. Phone 1300 721 710 Monday to Friday between 9am and 5pm AEST (AEDST when applicable) and have credit card details ready (Visa, Mastercard, American Express).

We require your full name, contact phone number and delivery address. Without this information your order cannot be processed.

Purchases can be made from our retailers and distributors throughout Australia. View list by clicking on our HOME page and then the RETAILERS & DISTRIBUTORS link. 

Shipping and Return Policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and
other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a
collective work under Australian and other copyright laws, and is the property of Conni/Galway Trading Pty Ltd. The
collective work includes works that are licensed to Conni/Galway Trading Pty Ltd. Copyright 2003, Conni/Galway
Trading Pty Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of
this site for the sole purpose of placing an order with Conni/Galway Trading Pty Ltd or purchasing Conni/Galway
Trading Pty Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to
specific material, download or print portions of the material from the different areas of the site solely for your own
non-commercial use, or to place an order with Conni/Galway Trading Pty Ltd or to purchase Conni/Galway Trading
Pty Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of
the content of this site is strictly prohibited, unless authorized by Conni/Galway Trading Pty Ltd. You further agree
not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Conni/Galway Trading Pty Ltd used in the site are trademarks or
registered trademarks of Conni/Galway Trading Pty Ltd

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether
express or implied. To the fullest extent permissible pursuant to applicable law, Conni/Galway Trading Pty Ltd
disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and
fitness for a particular purpose and non-infringement. Conni/Galway Trading Pty Ltd does not represent or warrant
that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that
this site or the server that makes the site available are free of viruses or other harmful components. Conni/Galway
Trading Pty Ltd does not make any warrantees or representations regarding the use of the materials in this site in
terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not
permit limitations or exclusions on warranties, so the above limitations may not apply to you. The Conni Disclaimer
information is not intended to replace advice from a healthcare professional. Galway Trading Pty Ltd strongly
recommends discussing any medical or health concerns with a suitably qualified health care professional. Galway
Trading has made significant effort to ensure all information provided within the website is accurate, easily
understood and up-to-date. Galway Trading accepts no responsibility for any information that is perceived as
misleading, any inaccuracies, success or otherwise of any chosen treatment action based on the information
provided within this website or the links available on the website.

Limitation of Liability
Conni/Galway Trading Pty Ltd shall not be liable for any special or consequential damages that result from the use of,
or the inability to use, the materials on this site or the performance of the products, even if Conni/Galway Trading
Pty Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion
of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Conni/Galway Trading Pty Ltd product is mistakenly listed at an incorrect price, Conni/Galway
Trading Pty Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price.
Conni/Galway Trading Pty Ltd reserves the right to refuse or cancel any such orders whether or not the order has
been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your
order is cancelled, Conni/Galway Trading Pty Ltd shall issue a credit to your credit card account in the amount of the
incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or
shopping process. These terms and conditions, or any part of them, may be terminated by Conni/Galway Trading Pty
Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer,
Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Conni/Galway Trading Pty Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other
reliable method to the address you have provided to Conni/Galway Trading Pty Ltd.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the Commonwealth of Australia and its
territories, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the
international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly
arising out of or relating to this site (including but not limited to the purchase of Conni/Galway Trading Pty Ltd
products) shall be in the federal courts located in Victoria, Australia. Any cause of action or claim you may have with
respect to the site (including but not limited to the purchase of Conni/Galway Trading Pty Ltd products) must be
commenced within one (1) year after the claim or cause of action arises. Conni/Galway Trading Pty Ltd failure to
insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a
waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to
modify any of these terms and conditions. Conni/Galway Trading Pty Ltd may assign its rights and duties under this
Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is
strictly forbidden. Impersonation of others, including a Conni/Galway Trading Pty Ltd or other licensed employee,
host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to,
distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening,
invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage
a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You
may not upload commercial content on the site or use the site to solicit others to join or become members of any
other commercial online service or other organisation.

Participation Disclaimer
Conni/Galway Trading Pty Ltd does not and cannot review all communications and materials posted to or created by
users accessing the site, and is not in any manner responsible for the content of these communications and
materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on
the site, Conni/Galway Trading Pty Ltd is merely acting as a passive conduit for such distribution and is not
undertaking any obligation or liability relating to any contents or activities on the site. However, Conni/Galway
Trading Pty Ltd reserves the right to block or remove communications or materials that it determines to be (a)
abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark
or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Conni/Galway Trading
Pty Ltd in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Conni/Galway Trading Pty Ltd, its officers, directors, employees,
agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages
and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any
activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the
site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Conni/Galway Trading Pty Ltd may link to sites operated by
third parties. However, even if the third party is affiliated with Conni/Galway Trading Pty Ltd, Conni/Galway Trading
Pty Ltd has no control over these linked sites, all of which have separate privacy and data collection practices,
independent of Conni/Galway Trading Pty Ltd. These linked sites are only for your convenience and therefore you
access them at your own risk. Nonetheless, Conni/Galway Trading Pty Ltd seeks to protect the integrity of its web
site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to
as well (including if a specific link does not work).

Return Policy
Conni accepts returns of unworn or unused merchandise returned in its’ original re-sellable condition within 7 days
of purchase. If an item is damaged, lost or incorrectly delivered, claims must be made within 7 days from date of
sale. Shipping and handling costs are not refundable. Due to health and safety concerns, Conni cannot accept returns
of used items.

How to Return an Item
Submit the following request or call us at 03-5277 0536 for a return merchandise (RMA) number before returning
your item to us. Please carefully pack all items to be returned in their original packaging. Conni is not responsible for
shipping costs or damage on returned items. Please be advised that packages sent by basic Australia Post cannot be
tracked to ensure delivery. We recommend that you use a delivery method that can be tracked and or insured. Conni
cannot provide credit for a return until we have received the returned item.

DELIVERY:

The following timetables are guidelines only and based on reasonable expectations and experience. The table shows the expected number of business days to deliver parcels within Australia. For delivery times between specific points, please confirm at your local post office, as local conditions can affect normal standards. 

                    Within Victoria
 

Posted for delivery Delivery by (business day after posting)
Within metropolitan areas of capital cities or within the same city or town or environs Up to 2 days
Between a metropolitan area of a capital city and a country location Up to 4 days
Between country locations Up to 5 days
                    

                    To other states

 
Posted for delivery Delivery by (business day after posting)
Between:
                    Melbourne /Sydney
                    Melbourne / Canberra
                    Melbourne / Adelaide
 
2 to 3 days
Between:
                    Melbourne / Brisbane
                    Melbourne / Tasmania
 
3 to 4 days
Between other capital cities 5 to 6 days
To other interstate locations Please ask at your local post office