The NDIS Quality and Safeguards Commission is an independent agency that has been established to monitor and improve the quality and safety of NDIS supports and services.
This has been established so that participants and their carers can expect a system that is driven by Quality Standards and Review for services. This is essential to look at better ways to support people with disabilities.
The Commission will monitor services and expect them to meet set standards to maintain their registration. Services are all bound by a Code of Conduct.
If you have a complaint you can contact the Disability Services Commissioner. This is a free and confidential service.
Phone 1800 677 342.