We understand that some of our customers would like to know what we are doing as a business to help manage this global situation.

Business is as usual here at Conni.

During this Covid-19 Pandemic, we owe it to those that are more vulnerable to ensure the health system is not overloaded. We can do this with a simple act of consideration, by increasing social distancing we can reduce the spread of the virus and avoid any major spikes in demand for health care.

For our staff and customers, we are taking the following steps:

  • Our warehouse is still shipping out your orders and customer service staff are still working our regular business hours, which means we are still accessible by phone, email and live chat online.
  • All of our admin and customer service staff are working from home but we promise they aren't in their pyjamas.
  • Our staff, including warehouse staff, are continuing to practice increased and improved hand sanitisation and personal hygiene techniques whilst handling your orders.
  • Our warehouse has adequate stocks and we have more stock arriving over the coming months, therefore we don't anticipate any significant disruption to supply.
  • Cancelling all non-essential staff travel. Mandatory 14-day quarantine for all staff returning from overseas or interstate travel.

Thank you for your continued support during this time. Now more than ever people are seeing the benefits of using reusable products and at Conni, we are very optimistic about what the future holds in this ever-changing world we live in.

Stay safe.

The Conni Team.

Update: 9-Oct-2020

Conni Australia continues to operate under government guidelines and rules. Our office staff have all continued to work from home. It's been more than 6 months now and whilst we'd all love a return to normal, we have all settled into our WFH lifestyle. Zoom calls and regular team video catchups are all part of our lives now. 

Our warehouse team have all continued to work from our warehouse in Geelong, whilst following strict hygiene protocols, including wearing masks, daily temperature checks, social distancing and regular cleaning.

We'd like to thank all our loyal customers and our reseller partners for your support and business during this time. We know that life will probably be affected by COVID-19 for a long time to come, but we hope you and your loved ones have found ways to make it more bearable.

From ours to yours thanks and stay safe.

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